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Place Type:
Spa, Store, Hotel, Restaurant, Food, Point Of Interest, Establishment
Address:
Punta Engaño Rd, Lapu-Lapu City, Cebu, 6015 Cebu, Philippines
Coordinate: 10.3079, 124.0195
Rating: 4.60
Phone: +63 32 231 0288
www.shangri-la.com/ cebu/ mactanresort/
Opening Hours:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Facebook Page:
www.facebook.com/ ShangrilaMactan/ ( 123K people like this. )
About Shangri-La's Mactan Resort and Spa, Cebu:

Bordered by pristine sand and the cerulean waters of the ocean, the resort offers beachside luxe with its spacious guestrooms and suites, sumptuous wining and dining options, lively entertainment, and exciting sports and recreational activities. Gracefully blending nature and elegance, the resort is also home to CHI, The Spa, one of the largest spa villages in Asia. A haven of calm by the sea, CHI, The Spa combines ancient and contemporary techniques to restore inner balance in distinct Shangri-La excellence. The resort has 530 guestrooms and suites, including a Presidential Suite, two Shangri-La specialty suites and the Ocean Club, situated on the highest floors of the resort's Ocean Wing. All accommodation facilities give guests spectacular views of verdant greens, the tranquil ocean and the outlying islands surrounding Cebu. Since its opening in October 1993, the premier deluxe resort has won acclaim from both domestic and international travelers for its spacious and well-appointed guestrooms, its impressive olio of wining and dining options, and its dynamic lineup of entertainment, sports and recreational facilities and activities. An exciting refuge for vacationing tourists and discerning travelers, the award-winning travel destination harmonizes rustic surroundings with modern conveniences and genuine Asian hospitality that is the hallmark of Shangri-La.

Welcome to the official Shangri-La's Mactan Resort and Spa, Cebu Facebook page. Find out more at www.shangri-la.com/mactanisland.

Shangri-La's Mactan Resort and Spa, Cebu Shangri-La's Mactan Resort and Spa, Cebu
Comments:
Dongsuk Lee (19/03/2018 14:08)
[Good Point]
1. Shuttle bus system was nice and the driver was kind too.
2. Ocean Club Lounge service was great.
3. Ocean-Wing's lobby staffs were really kind.

[Bad Point]
1. Average facility(include maintenance) was very nice and clean, However, there's a lot of rust at the restroom at second day.

2. Basic reservation missing
2-1) Bukoba restaurant missed my reservation at Saturday which I asked 2 days ago. And the manager's(I think he is a manager or senior) attitude was not very kind when he gave me a seat.
2-2) I requested the room upgrade from ocean wing premier to club room at third day like previous two days, however, they did not notice me whether it is available or not until I asked them(I self checked at third day in the morning).

John Bullock (18/03/2018 16:25)
It is beautiful. It's has some amazing pools & beaches. Lots to do in both. Staff very friendly and helpful. Rooms are exceptional. Amazing place

Jacqueline Dy Pico (08/03/2018 20:39)
everything was perfect. except the guest services staff. When I called the guest service, a staff told me that fish feeding was anytime and just ask pellets at the beach. Then when we went to the beach, we were told that it's only on Mondays, Wednesdays and Fridays for the scheduled fish feeding. My sister tried to talk to them and my husband also tried to ask about it. Then about half an hour after, we saw some staff feeding the fishes.. Please train your guest service to answer correctly for schedule of activities so they do not mislead resort guests.

Michelle Kim (19/02/2018 13:30)
We have been there to spend our holiday for last 10 years, and we enjoy our stay more and more, especially when we were supported by excellent staffs. This time the customers manager Melanie helped us make our stay even happier.
However, we have to also note that we should book Ocean Club only, to enjoy our holiday routine.
Anyway, we can't wait to go back and meet all the friendly staffs there.

Cherrylie Celedonio (05/02/2018 14:46)
It would have been a perfect stay except that I got charged for what's supposed to be a complimentary breakfast.

Your staff is absolutely exceptional. They are very friendly and accommodating.

The room fell short to what I expected for a 5-start accommodation. But everything in it is working well.

The breakfast buffet at the Tides offers a wide range of choices; and the food are tasty.

I only wish I'd more time to explore the resort and try all the activities.